Returns & Refunds Policy
At RingFree™, our mission is simple: help music lovers protect their hearing without ruining the experience.
We stand behind the quality of our products and proudly offer a 60-Day Money-Back Guarantee on all eligible orders.
If you’re not completely satisfied with your purchase, we’re here to help.
Cancellation Policy
Orders may be modified or canceled within 24 hours of being placed.
After this timeframe, your order may already be in processing or transit, and we may no longer be able to make changes.
If your cancellation request is approved within the 24-hour window, refunds are typically processed within 5–7 business days back to your original payment method.
60-Day Money-Back Guarantee
We encourage customers to try RingFree™ earplugs during real-life use — concerts, festivals, nightlife, and loud events — to fully experience the benefits.
If you are not satisfied with your purchase, you may request a return within 60 days of delivery.
To start a return request, please contact us at:
To help us process your request faster, please include:
- Your order number
- The name used on the order
- The email address used at checkout
Please note:
- Shipping costs (if applicable) are non-refundable.
- Customers may be responsible for return shipping costs.
- Returned items must not show excessive damage caused by misuse or improper handling.
Damaged or Defective Items
We carefully inspect and package all orders before shipment.
If your item arrives damaged or defective, please contact us within 72 hours of delivery at:
Please include:
- Your order number
- A description of the issue
- Clear photos showing the damage or defect
If approved, we will gladly offer a replacement or appropriate solution at no additional cost.
Please note that normal wear and tear, misuse, accidental damage, or cosmetic packaging damage are not considered product defects.
Shipping & Delivery Issues
While we do our best to ensure timely delivery, shipping delays caused by carriers, customs, weather conditions, or other factors outside our control may occasionally occur.
RingFree™ is not responsible for delays, lost packages, or stolen packages once an order has been handed over to the shipping carrier.
If you experience a delivery issue, please contact us and we’ll do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect or incomplete shipping address is provided and we are not notified within 24 hours of placing the order, we cannot guarantee a replacement or refund.
If you notice an issue with your shipping information, please contact us immediately at:
Policy Updates
RingFree™ reserves the right to update or modify this Returns & Refunds Policy at any time without prior notice.
By purchasing from RingFree™, you agree to the terms outlined in this policy.
If you have any questions regarding returns or refunds, please contact us at: